Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: We offer Free Priority Luxury Delivery for domestic orders. International orders are shipped via USPS or DHL Express. Delivery times vary by location.

Q: Do you ship internationally?
A: Yes! We ship to over 28 countries worldwide including the US, Canada, UK, Australia, and major European and Asian markets.

Products & Quality

Q: Are your products compatible with all car models?
A: Most of our luxury accessories are designed to be universal fit. Please check individual product descriptions for specific compatibility details.

Q: What materials are used in your products?
A: We use premium materials including genuine crystals, high-quality faux leather, and durable automotive-grade components to ensure luxury and longevity.

Orders & Returns

Q: Can I modify or cancel my order?
A: Please contact us immediately if you need to modify or cancel your order. Once shipped, we cannot make changes.

Q: What is your return policy?
A: Please refer to our Return Policy page for complete details on returns and exchanges.

Installation & Care

Q: Are your products easy to install?
A: Yes! Most of our luxury car accessories are designed for easy installation with no special tools required. Detailed instructions are included with each product.

Q: How do I care for crystal accessories?
A: Clean gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials to maintain the sparkle and shine.